Retrobet Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Retrobet Casino. Please read them carefully before creating an account, depositing funds or participating in any gambling activity.
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1. General terms and acceptance
These Terms & Conditions apply to your access to and use of the Retrobet Casino website, mobile services, games, promotions and related features. By visiting the website, registering an account, making a deposit or using any service, you confirm that you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of them, you must not use the website or its services.
In this review
These Terms should be read together with any other rules, notices, promotional conditions, game instructions and policies displayed on the website. Those additional rules form part of the agreement between you and Retrobet Casino where they apply to a particular service or activity. If there is an inconsistency between these Terms and a specific promotion or game rule, the specific rule may apply to that promotion or game.
The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking the laws that apply to you before using the services. Retrobet Casino does not invite you to participate where online gambling is prohibited or restricted by law.
- You must use the website only for lawful purposes.
- You must provide accurate and complete information when registering or using your account.
- You must comply with these Terms, applicable laws and any instructions displayed on the website.
- You must not use the website in a way that could damage, interrupt or compromise its operation.
- You must not attempt to misuse, manipulate or interfere with games, promotions, payment processes or security measures.
Retrobet Casino may update these Terms from time to time to reflect changes to services, technology, legal requirements or business practices. The updated version will be made available on the website. Your continued use of the services after an update means that you accept the revised Terms. You should review this page regularly.
2. Eligibility and your account
You must be at least 18 years old to use the services. You must also be legally permitted to gamble online in the jurisdiction where you are located. Retrobet Casino may request information or documents to verify your age, identity, address, payment method or eligibility. You must provide information that is truthful, current and complete, and you must update it if it changes.
You may generally hold only one personal account unless Retrobet Casino has expressly approved otherwise. An account must be used by the person in whose name it is registered. You must not open an account on behalf of another person, allow another person to use your account or transfer your account to somebody else.
You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that someone has accessed your account without permission, you should stop using the account and notify Retrobet Casino through the available website support channels as soon as possible. You should choose a strong password and avoid using the same password on other services.
Verification and fair use
Account checks may be required before or after certain activities, including deposits, withdrawals or continued access to services. Until the requested checks are completed, access to some features may be limited. Providing false information, using another person’s payment method without authority, creating multiple accounts or attempting to avoid verification may result in restrictions, cancellation of transactions or closure of an account, subject to applicable law.
You must not use automated software, bots, scripts, scraping tools or other unauthorised systems to access the website or participate in games. You must not exploit errors, technical faults or weaknesses. If you identify a possible error or security issue, you should report it rather than attempting to benefit from it.
3. Deposits, withdrawals, games and promotions
You may only deposit funds using payment methods that are available on the website and that you are authorised to use. You must ensure that the payment details you provide are accurate. Deposits should be made only for the purpose of using the services and not for any unlawful activity. A payment may be subject to processing, verification, limits or other conditions shown at the time of the transaction.
You should only deposit money that you can afford to lose. Gambling involves financial risk and there is no guarantee that you will win or recover money that you have spent. You remain responsible for checking your balance, transaction history and available funds before continuing to play.
Withdrawal requests may be subject to identity checks, payment verification, account review and any conditions displayed on the website. Where possible, funds may be returned through an approved payment method in your name. Retrobet Casino may require additional information before processing a withdrawal where this is necessary to meet legal, security or fraud-prevention obligations.
Games are offered subject to their individual rules, instructions and technical operation. You should review the relevant information before playing. A wager may be treated as accepted when it is recorded by the website. If there is a communication failure, obvious error, malfunction or other technical issue, the relevant transaction or result may be reviewed and corrected in accordance with the applicable rules and law.
Promotions and bonuses
Any bonus, reward, free play offer or promotional campaign is subject to the specific terms displayed with that offer. These terms may include eligibility requirements, qualifying transactions, expiry dates, wagering conditions, game restrictions, account restrictions and maximum or minimum conditions. You should read the complete promotional terms before participating.
A promotion may be withdrawn, amended or cancelled where permitted by law, including where there is suspected abuse, technical error, multiple-account activity or a breach of the promotional terms. Retrobet Casino may refuse or remove a promotional benefit if the eligibility requirements have not been met. Promotional balances and cash balances may be treated differently under the applicable offer rules.
- Do not participate in a promotion unless you understand its conditions.
- Do not create accounts or make transactions solely to obtain a benefit in a way that defeats the purpose of an offer.
- Do not use another person’s account, payment method or promotional entitlement.
- Check whether an offer remains available before relying on it.
- Keep your own records of deposits, withdrawals, wagers and promotional activity.
Where required, you are responsible for considering any tax obligations arising from your gambling activity. You should obtain independent tax or legal advice if you are unsure how the rules apply to your circumstances.
4. Responsible gambling, privacy and security
Retrobet Casino supports a responsible approach to gambling. Gambling should be treated as entertainment, not as a way to earn income, solve financial problems or recover previous losses. You should set personal limits for the time and money you spend and take regular breaks.
- Only gamble with money set aside for entertainment.
- Set a budget before you begin and do not exceed it.
- Do not chase losses or increase stakes to try to win back money.
- Avoid gambling when you are distressed, tired, intoxicated or under pressure.
- Keep gambling separate from essential household spending.
- Use the responsible gambling tools and support options available on the website if you need help.
You may request account restrictions, a break from gambling or self-exclusion through the options made available by Retrobet Casino. You should not attempt to open another account to avoid a restriction. If gambling is causing concern for you or someone close to you, consider seeking independent support from an appropriate Australian gambling-help service or qualified professional.
Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used for account administration, verification, payments, customer support, security, responsible gambling measures, legal compliance and service improvement. You should review the Privacy Policy to understand how information is managed and the choices that may be available to you.
You are responsible for using a secure device, keeping software reasonably up to date and protecting your account credentials. Retrobet Casino may use security and monitoring measures to identify suspicious activity, fraud, technical abuse or activity that may affect the fairness or security of the services.
5. Suspension, liability and legal information
Retrobet Casino may suspend, restrict or close an account where it reasonably considers that these Terms have been breached, information is inaccurate, verification cannot be completed, activity appears fraudulent or unlawful, a payment is disputed, responsible gambling concerns arise, or suspension is required for security or legal reasons. Where appropriate and permitted by law, you may be asked to provide information before access is restored.
If an account is closed, you may be required to stop using the services. Any remaining balance will be dealt with in accordance with applicable law, verification requirements and the circumstances of the closure. Funds connected with fraud, unlawful conduct or a breach of these Terms may be withheld or handled as permitted by law.
The website and its services may occasionally be unavailable because of maintenance, upgrades, technical faults, internet issues or circumstances outside reasonable control. Information displayed online may contain errors or become outdated. To the extent permitted by law, Retrobet Casino does not guarantee uninterrupted access, error-free operation or that the services will meet every individual expectation.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. To the extent permitted by law, Retrobet Casino will not be responsible for indirect or consequential loss arising from use of the website, interruption of services, reliance on website content or events outside reasonable control.
You are responsible for reviewing your transactions and raising any concern promptly through the support or complaints process available on the website. When making a complaint, provide enough information for the matter to be investigated, such as the relevant account details, transaction date and a clear description of the issue. A complaint will be assessed in accordance with the applicable process and legal requirements.
These Terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights or protections that apply to Australian consumers. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.
